Privacy Policy
1. Introduction
Liberty Property Buyers (“we”, “us”, “our”) is committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We are a property buyers’ agency providing end-to-end property investment services across Australia, including strategy, research, due diligence, negotiation, and settlement support.
This Privacy Policy explains how we collect, use, store, and disclose your personal information.
2. What Personal Information We Collect
• Identity & Contact Information – Name, email, phone, address
• Financial & Investment Information – Budget, borrowing capacity, goals
• Property Information – Preferences, inspections, transactions
• Technical Data – IP address, browser data, cookies
• Sensitive Information – Identification documents
3. How We Collect Your Information
• Discovery sessions and consultations
• Website forms and questionnaires
• Emails, calls, and meetings
• Property inspections
• Third parties (agents, brokers)
• Cookies and analytics tools
4. Why We Collect Your Information
• Provide buyers agency services
• Develop investment strategies
• Identify and secure properties
• Conduct due diligence
• Assist with settlement
• Communicate updates and opportunities
• Improve services and comply with legal obligations
5. Disclosure of Personal Information
We may disclose your information to agents, brokers, lenders, solicitors, inspectors, property managers, and service providers.
We do not sell your personal information.
6. Overseas Disclosure
Some service providers may be located overseas, including CRM systems and virtual assistants supporting marketing.
We take reasonable steps to ensure compliance with Australian Privacy Principles.
7. Data Security
We use secure systems, restricted access, and trusted providers to protect your information.
8. Storage of Personal Information
We store personal information, including identification documents, securely using cloud-based systems such as Zoho WorkDrive.
We take reasonable steps to protect all data from misuse, loss, unauthorised access, modification, or disclosure.
We do not collect or store sensitive financial information such as credit card details or bank account details.
9. Data Retention
We retain information only as long as necessary for service delivery and legal obligations.
10. Access and Correction
You may request access or correction of your personal information.
11. Marketing Communications
You may receive updates and can opt out anytime.
12. Cookies
We use cookies to improve website performance.
13. Complaints
If you believe your privacy has been breached, please contact us in the first instance so we can investigate and resolve your concerns promptly.
If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) by calling 1300 363 992 or visiting their website.
14. Contact Us
Liberty Property Buyers
Suite 503, Level 5
235 Clarence Street
Sydney NSW 2000
Phone: 0411 703 682
Email: hello@libertypropertybuyers.com.au
Website: https://libertypropertybuyers.com.au
